utility storage, announced today that Tickets.com and the company’s Chief Information Officer, Brett Michalak, have been honored by IDG's CIO magazine as a recipient of the 2009 CIO 100. The 22nd annual award program from CIO magazine recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology.
"This year's CIO 100 awards draw well-deserved attention to companies that are both innovating and creating business value with IT, despite the economic downturn," said Maryfran Johnson, Editor in Chief of CIO magazine & Events. "These winners are an inspiration to businesses everywhere."
“With the launch of our SaaS-based ProVenue® ticketing system, we have leveraged a highly virtualized utility storage infrastructure and a cloud computing deployment model to generate new revenue streams and expand our customer base,” said Michalak. “We are not only excited to be recognized for the technology decisions we made in launching this innovative new platform, but also for the way our new IT infrastructure is using datacenter virtualization to evolve our business model.”
Tickets.com is a leading provider of fully integrated online event ticketing services for thousands of top arts, entertainment, and sports organizations worldwide. As CIO of Tickets.com, Michalak is responsible for all aspects of the company's global product strategy and lifecycle. He oversees the global technology organization and plays an essential role in analyzing and evolving Tickets.com’s business processes to enable the company's growth and optimize its existing technology infrastructure.
Powered by agile, efficient 3PAR InServ® Storage Servers and Oracle® Database, ProVenue is the newest and most advanced ticketing system from Tickets.com, putting clients in control of their ticketing transactions—including box office, phone, and Internet sales and marketing. With unsurpassed flexibility, an open architecture, robust data management tools, and superior transaction speed, ProVenue delivers industry-leading technology to ticketing clients.
With advanced 3PAR software offerings such as 3PAR Virtual Copy and 3PAR System Reporter, Tickets.com has reduced storage costs by maintaining a virtualized environment that uses fewer disks, less power, less administration time, and which has saved the company over a half a million dollars in up-front costs.
The decision to build the ProVenue platform on a 3PAR Utility Storage infrastructure has also given Tickets.com the flexibility to add new customers and services rapidly, thereby decreasing the time to deployment window by 88%. The reliability and flexibility of the 3PAR Utility Storage platform are supplemented by 3PAR’s robust monitoring tools, which enable Tickets.com to automatically screen the health of their systems to ensure the best end-user experience for clients and their customers.
“We take pride in the fact that, as a result of deploying the innovative ProVenue ticketing platform on 3PAR Utility Storage, Tickets.com has gone from coping with an inflexible storage infrastructure to being recognized for exemplifying the highest level of operational and strategic excellence,” said David Scott, President and CEO for 3PAR. “Their previous storage infrastructure simply wasn’t optimized for use with cloud computing deployments, but with 3PAR Utility Storage, Tickets.com has been able to do more with less—more automation, advanced capabilities, capacity headroom, and visibility—for dramatically lower cost and administrative effort.”
The 2009 CIO 100 awards will be presented at the Broadmoor in Colorado Springs, Colorado, on August 25th at the conclusion of the eleventh annual CIO 100 Symposium® and Awards Ceremony.